Accessibility Statement

This site has been designed to be as accessible as possible (Priority 3/AAA) so you can easily find the information you are looking for. The World Wide Web Consortium (W3C) has published Web Content Accessibility Guidelines (WCAG) that helps Web developers make sites accessible.

Using your keyboard to navigate our site

Important navigation links have shortcut keys to enable quick access as follows:

1 - Home
2 - Counselling
3 - Carers Group
4 - Tea and Topic
5 - Friendship from Loss
6 - Money Advice
7 - Our Sponsor
8 - Contact Us
9 - Text Only / Graphical Version
0 - Accessibility Statement
To access the pages using your keyboard press the 'Alt' key and the number or letter for that option. Depending on your browser, you may then need to press the 'Enter' key. On a Macintosh Computer use the 'Ctrl' key instead of the 'Alt' key.

Changing the text size

If you would prefer the font size to be larger or smaller, you can easily adjust it using your browser or use the font resize tool in the top right hand side of this page.
To increase or decrease the text size, follow these basic instructions:

For Internet Explorer:
Click on the 'View' menu in your browser.
Click on the 'Text size' option.
Select the size you wish to see.

For Netscape Navigator:
Click on the 'View' menu in your browser.
Click on the 'Increase Font' option.

For Opera:
Press the + or - (minus) key on your number pad.

For Safari:
Click on the 'View' menu
Click “Make Text Bigger”

For Firefox:
Hold down the 'Control' Key
Press the + or - (minus) key on your number pad.

Text Only Version

Use the link in the top right to access the text only version of this page, without any images.

Navigation aids

All pages contain a link to the home page, and the menu system has been constructed in a consistent fashion throughout the website.


All Links have title attributes, which describe the link in greater detail.


All content images used in this site include descriptive ALT attributes. Purely decorative graphics include null ALT attributes. Complex images include inline descriptions to explain the significance of each image to non-visual readers.

Visual design

This site uses cascading style sheets for visual layout.
If your browser or browsing device does not support stylesheets at all, the content of each page is still readable.

Accessibility references

W3 accessibility guidelines, which explains the reasons behind each guideline.

Standards compliance

The pages on this website were built to comply with a minimum standard of WCAG AAA, complying with all priority 1, 2 and 3 guidelines of the W3C Web Content Accessibility Guidelines.
All pages on this site validate as XHTML 4.01 Transitional.
All pages on this site use structured semantic markup. H1 tags are used for main titles, H2, H3 and H4 tags for subtitles.